How to fill out Short Text steps

Roles Admin, Job/User Editor, Job Editor, and User have permission to perform this task. 

Short Text steps are used when you need to provide a short note (80 characters) without using the "Add Note"(5,000 characters) option.

Examples:

• Provide a description of the issue. 
• Provide a description of the resolution of the issue. 
• Provide a description of the recommended repairs.

To fill out simply select Tap to add text and type in your answer. 

Select Save in the top right-hand corner when done. 

The answer will show and Clear Response will show. By selecting, your response will be cleared for you to start over. 

If you would rather edit the existing data select the Pencil button.

There are other types of workflow steps you may encounter. Review below:

Numeric Steps

Multiple Choice Steps

Date Steps

Yes/No Steps

Content Steps