How to fill out Short Text steps

Short Text steps are used when you need to provide a short note (80 characters) without using the "Add Note" option.

Examples:

• Provide a description of the issue. 
• Provide a description of the resolution of the issue. 
• Provide a description of the recommended repairs.

To fill out simply select Tap to add text and type in your answer. 

Select Save in the top right-hand corner when done. 

The answer will show and Clear Response will show. This means you fulfilled the requirement. To edit the text select where you did previously and you may edit.

There are other types of workflow steps you may encounter. Review below:

Numeric Steps

Multiple Choice Steps

Date Steps

Yes/No Steps

Content Steps