XOi’s Vision Live app allows your techs to virtually connect and collaborate in real time for
faster training and problem resolution directly from the field. It allows you to access
a virtual, interactive environment from your team’s existing smart devices, enabling:
Real-Time Remote Video Support
Efficiently grow and scale your team by virtually connecting newer techs with more senior team members.
- Mobile-to-mobile & mobile-to-desktop calling
- Enable team's functionality to connect directly to your support desk
- Record live calls for future training & support
Live Video Pausing & Markup
Easily pause the live call to quickly talk through and troubleshoot onsite issues.
- Pause the live video feed without stopping the audio
- Each party can draw and mark up the paused video feed to discuss problems and ensure your tech is working in the right area
Remote Control Capabilities
Remotely control your tech’s phone or device. Perfect for jobs in dark or cramped crawl spaces, basements, or attics.
- Easily swap between back and front-facing cameras
- Control your tech’s flashlight
- Mute audio
- Zoom your tech’s camera in and out
Live Document & Resource Sharing
Quickly share live links, documentational materials, and notes with your tech. Perfect for sharing:
- Instruction manuals
- Equipment guides
- Internet links
- Notes from past jobs