Add content directly to a Collection in the Knowledge Base

Adding content directly to a specific collection in the Knowledge Base is the easiest way to ensure content is properly organized and assigned to the right collection.  

To add a collection to an new piece of Content in the Knowledge Base:

• Click the Add Content button and locate the applicable file and click to select. 
• Add the desired information, then click in the Collections section and select the appropriate Collection. 
• Upload Content to add to the Knowledge Base. 

To add a collection to an existing piece of Content in the Knowledge Base: 

• Click to open the existing content, then click the pencil edit icon in  the upper right corner.
• Scroll down to the Collections line and click to display available Collections.  
• Select and Update.