How do I update the user email address?

Each user account can only be configured with one email address.  If a user needs an update to their listed email address, you as the administrator will need to delete and re-add the user with their new email address. 

You can do this by following these steps: 

1. Open the Vision web app
2. Navigate to your organization User page. 
3. Take down any existing information from the profile (we suggest taking a screenshot).
4. Delete the user by clicking the trash can.  You will be prompted to confirm that this is what you want to do.  
5. Select Add User
6. Rebuild the user account using the new email address.
7. The user will receive a new text message with their credentialing and they will need to create a new permanent password once logged into the Vision app. 

Additional Information

We recommend taking a screenshot of the specific user profile prior to hitting delete.  This will help ensure that you get the configuration exact upon re-adding the user.