If you forgot your password you can reset it anytime using the Vision mobile application.
- Open the Vision app on your device.
- On the login screen tap 'Forgot Password?' underneath the sign in button
- Enter your email address and tap 'Submit'
- You will receive a 6 digit code to enter via text
- Enter your code along with a new password to reset your password and login
The code will be sent to the phone number associated with your account when it was set up.
If you no longer have access to your previous phone or need any further assistance don't hesitate to reach us at firstname.lastname@example.org
If your device is set to user autofill, occasionally the top box for the temporary password code autofills with your username/email address. You will need to ensure that the code is placed in the first box or you will receive an error.