How do I get an account?

All new account setup goes through the organization Admin or Job/User Editor. You will need to contact them first. 

Administrator & Job/User Editors can then choose to do one of two things:

1. Set up the account themselves.

• Follow the steps in this article: How do I create a user?

2. Authorize XOi to set up the account.

• Contact XOi Support. 

Once set up, you will receive an email or text message with a username and temporary password. Please follow the steps in this article: How do I log in the first time?

Additional Information

This process may change if you have an integration. Please contact your Customer Success Manager with questions.