I can't get the Vision Live Plugin to Install on my computer

If you cannot get the Vision Live Plugin to fully install, this is often caused by a device security issue.

You'll want to check: 

• If you are connected to a VPN. If you are, disconnect from the VON and try again. 
• If you have a security software that prohibits you from installing
• You can also follow the steps to Uninstall/Reinstall the Plugin from your computer.

Additional Information

If the above steps still do not resolve this issue, we suggest trying to connect to Vision Live on another computer.