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  1. XOi Technologies
  2. Frequently Asked Questions
  3. XOi Vision Mobile App

XOi Vision Mobile App

  • Why can't I see all the text in my note?
  • Why is my password reset stuck?
  • The app keeps freezing
  • I can't locate a specific workflow in the app
  • New user account setup
  • How do I login the first time?
  • How do I reset my Vision mobile password?
  • How do I capture a photo or video?
  • How do I create a new job in Vision?
  • How do I add multiple workflows to a single job?
  • How do I add a Note to a job?
  • How do I add a tag to a job?
  • How do I complete a job?
  • How do I review the photos and videos I added to a job in Vision Mobile?
  • How do I share a specific photo or video?
  • How do I share a completed job?
  • How do I search and see complete jobs?
  • How can I search and see incomplete jobs?
  • What if I can't see all of my completed jobs?
  • How do I edit job information?
  • Can I use multiple devices with the Vision app?
  • How do I update my phone number?
  • How to use a video or photo that a customer sent via text
  • How do I delete photos or videos from a job in Vision Mobile?
  • Are deleted jobs recoverable?
  • Images and videos show "failed to upload"
  • Content won't finish uploading
  • I downloaded the app but can't sign in
  • Phone gallery appears empty from within the app
  • Receiving "Error Adding Content" when I try to take video or photos
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